blocks.dopt.com and users.dopt.com APIs are returning 502s
Resolved
Major outage
Started 6 months ago Lasted about 2 hours
Affected
APIs
blocks.dopt.com
users.dopt.com
Updates
Resolved
Resolved
We're resolving this incident after redeploying and monitoring our redis clusters. We'll update this notice with next steps we're taking to improve our redis cluster and client health and resiliency.
Monitoring
Monitoring
We redeployed our redis clusters (worker and sentinels) and all downstream dependencies.
All 502 errors were resolved at 8:49:24 PDT.
We'll continue to monitor.
Identified
Identified
We've identified the issue.
Several of our redis clusters which are responsible for caching and message passing did not come up correctly after a GKE scheduled maintenance.
We're rolling out restarts to our redis clusters now.
Investigating
Investigating
We are actively investigating the Blocks and Users APIs returning 502s.